Monique Hayward

DiversityMBA "Top 100 Under 50" Winner 2010 Portland Business Journal "40 Under 40" Winner 2009 Make Mine a Million $ Business Winner 2008 Entrepreneur, Marketing Expert, Author, Speaker

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Understanding the Entrepreneurial Journey
 

We’ve all had one of those “the-last-straw-is-breaking-the-camel’s-back moments.”  Mine came in early November 2006, when my entire life seemed to be falling apart.  My restaurant venture was creating extreme financial problems for me, including a multi-thousand-dollar lawsuit that jeopardized my credit rating and threatened my ability to secure additional financing.  Add to that my executive chef/general manager’s personal and family issues that were affecting his ability to focus on running the restaurant.  My husband, who had been extremely patient and supported me through both good times and bad, was at his wit’s end and was ordering me to shut my business down.  At the same time, the demands of my day job were mounting as the company announced a major restructuring initiative that resulted in workforce reductions.  I was laying off employees on my team, managing performance issues with those who remained, and taking on more responsibilities after our group fell into line with the rest of the company to do our jobs with fewer resources. 

 

No one told me it would be this hard.  Like a lot of would-be entrepreneurs, I bought into the conventional wisdom that experts preach about having what it takes to be your own boss, following the step-by-step process to turn your idea into a viable business, and working your plan to achieve success for your small business.  However, when I, a woman of color, needed real-world, honest, practical advice about how to navigate the entrepreneurial terrain and to get the inside track on seizing opportunities, I had a very hard time finding it.  Basically, the “School of Hard Knocks” taught me the lessons.

 
As President & CEO of Nouveau Connoisseurs Corp., which I founded in April 2004, I am leveraging my experience as an award-winning restaurant owner, marketing and business expert, author, and speaker to arm current and aspiring women entrepreneurs of color with the tools and firepower to tackle the unique situations that will test their resolve, strength, and spirit as they start and manage their businesses.  They may have a great idea, gut feeling, or vision to deliver a product or service to the market, but my fellow sisters need a boost up the entrepreneurial ladder to invent breakthroughs, rise above competitors, command the respect of peers, and pioneer trends. 

 

With that, the next phase of my entrepreneurial journey was born:  To provide that helping hand to my fellow sisters starting and managing their businesses.  That means sharing candid how-to advice combined with experience on the ground and in the trenches that can help them avoid the pitfalls, obstacles, and challenges they’ll face.  It also means passing on that hard-won tribal knowledge about what it really takes to see their ventures thrive and succeed.  

 

And in this phase, I have been sharing my knowledge and expertise in a number of different ways:

 

 

Other interesting facts about me:
  • From January 2005 to July 2009, my company owned and operated the award-winning Dessert Noir Café & Bar in Beaverton, Oregon.   
  • Corporate experience includes a wide range of marketing,
    business development, public relations, and communications positions at Intel Corporation and Tektronix, Inc.
  • Worked as a commercial model and spokesperson and served as the executive producer, writer, and host of my own talk show on a local cable TV station. 

  • A native of New York City and spent part of my childhood in Columbia, S.C.
  • MBA in marketing from Case Western Reserve University and BA (magna cum laude, Phi Beta Kappa) in journalism from the University of Maryland College Park.
  • Inaugural fellow of the ASCENT Mastering Management Program at the Tuck School of Business at Dartmouth College.
  • Visiting fellow for the Austin Entrepreneurship Program at Oregon State University.
  • Member of the National Association of Female Executives and Entrepreneurs, National Black MBA Association, and National Association of Women Business Owners and serve on the board of the Oregon chapter of the National Association of Women MBAs. 
  • Married to Tom Freeman and we live in Beaverton with our cats Mac and Chase.